Here at Glassfinity, we fully understand our customers’ needs for privacy and discretion. No packaging we use will ever indicate packaging contains any type of smokeware.
As such, our packages are shipped to you in standard shipping boxes (Either a plain brown or a box with shipping company branding). Our packages ship discreetly.
All products will be shipped within 1-2 business days (Monday-Friday)
We cannot guarantee arrival dates or times. While we try our best to provide an accurate estimate regarding shipping time, unforeseen delays are a possibility.
International orders are subject to higher shipping fees that will be calculated at checkout. The purchaser is responsible for knowing the customs and regulations in their country.
If your item arrived in a condition that does not meet your expectations, please contact customer service immediately and we will be happy to personally assist you.
We accept returns on all unused products, as well as electronics within their original packaging, up to 30 days after the order has been placed. If the product has been used at all, we cannot accept the return.
Unfortunately, we do not process returns for international orders. All orders shipped outside of the United States are final.